Global Markets Essay Example
Global Markets Essay Example

Global Markets Essay Example

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  • Pages: 10 (2520 words)
  • Published: August 22, 2018
  • Type: Research Paper
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The importance of creating a lasting competitive advantage is widely acknowledged in terms of effective marketing strategies (Day 1990; Porter 1980). However, most discussions on this subject have mainly focused on domestic markets, despite the increasing significance of international markets and the rising number of globally expanding companies. In international markets, the primary emphasis has been on determining whether domestic market conditions give industries an advantage in global competition (Porter 1990) and understanding the industry-based factors that drive globalization (Yip 1995). There has been relatively little attention given to how an individual company can establish a sustainable competitive advantage in international markets. Generally, it is assumed that a company can succeed in international markets by leveraging its domestic positioning, such as utilizing cost leadership, differentiation, or niche strategies.

While it may be suitab

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le for companies that are entering international markets or targeting global market segments, this assumption fails to acknowledge the differences among national markets and the spatial nature of the global landscape. Each market has its own distinct characteristics, customer preferences, competitors, and market infrastructure. Therefore, firms must make significant adjustments to their competitive positioning in order to effectively compete. However, there is a growing interdependence between markets as goods, people, and information are exchanged across borders. Consequently, when evaluating their competitive advantage in global markets, companies must consider their strengths and weaknesses in each country's market and how these factors interact to impact resource allocation worldwide. The following examples further demonstrate this issue.

In terms of ratings, the Fox network in the United States, which is owned by News Corporation's, typically ranks fourth when compared to ABC, NBC, an

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CBS. However, the situation changes completely outside of the US. Rupert Murdoch not only established a fourth TV network but also created a strong global network consisting of satellite and cable companies. This extensive network allows content from the US-based Fox network to be broadcasted worldwide through News Corporation's satellite network. Notable members of this network include BSkyB in the UK, Star TV in Asia, and ISkyB in India among other countries where News Corporation has alliances. Such an expansive network provides News Corporation with a significant advantage over the three American television networks – an advantage that is both costly and difficult to replicate.

Kao's Attack is the top laundry detergent brand in Japan, according to a survey of 170 leading brands. It is highly praised for its powerful cleaning ability and is even given as a gift. However, Kao's presence in the global detergent market is relatively small compared to giants like Procter ; Gamble, Unilever, and Colgate-Palmolive. This is mainly because Kao has limited operations outside of Japan and focuses on five major product businesses. In 1999, only 29% of Kao's sales were generated outside of Japan, with a significant portion going to nearby Asian countries. Unfortunately, this limited geographical reach hinders Kao's expansion efforts. Despite this challenge, Kao believes in its unique strengths such as identifying customer needs, conducting superior research and development (R;D), maintaining a strong sales force, and effectively managing profits.

Nestle is a company with expertise in marketing, distributing, and manufacturing food products. It has a robust global brand structure comprising of 10 corporate brands, 45 strategic product brands, 25 regional corporate brands, 100 regional

product brands, 700 local strategic brands, and approximately 7000 local brands (Parsons 1996). The company operates 522 factories across 81 countries to facilitate production in important markets. This extensive global presence enables Nestle to sell its products in both developed and emerging markets while fostering knowledge sharing and exchanging experiences among different regions.

Viacom has successfully established a strong advantage with MTV, its Music Television network. With a reach of 300 million households in 83 countries worldwide, MTV's brand identity holds great appeal to teenagers globally. The distribution of programs is made rapid through various MTV platforms such as MTV Europe, MTV Latin America, MTV Brazil, MTV Asia, MTV India, MTV Mandarin, MTV Japan, MTV Australia, and MTV Russia. Additionally, content can be tailored to suit local music preferences. The brand identity of MTV has also been extended to other ventures like MTV Books, MTV Films, and MTV On-Line. Over 50 international licenses have been obtained using this brand identity leverage. An example of this is the popularity of MTV On-Line, which has become the most visited area of America Online. The experience gained from operating internationally can also benefit other Viacom properties including Nickelodeon/Nick at Night, VH-1, ShowTime, and Viacom's Blockbuster video stores across 26 international markets.

The spatial arrangement of a company's assets and resources in various markets is crucial for its competitive strategy. The firm must establish a strong position and presence in key growth markets to become a leader in global markets. It also needs to maintain flexibility to adapt to changing demand, resources, and competition in international markets. Therefore, the spatial deployment, management, and effective utilization of the

firm's assets and capabilities are essential for establishing a global market position - referred to as the firm's "configural advantage."

The purpose of this article is to analyze the disparities between establishing a sustainable competitive advantage in global and domestic markets. International markets are inherently intricate due to their geographical dispersion, interconnectedness through trade flows, communication and distribution networks, and the presence of similar competitors or customers (Dicken 1998). The main contention of this article is that achieving a lasting competitive advantage in global markets hinges on three factors: (1) the degree of market integration and interlinkage, (2) the firm's strength and scope in international markets, and (3) how the firm manages and organizes its value-creating activities to sustain this position. The challenge lies in effectively aligning the firm's resources and operations with the spatial distribution of markets.

The article is organized as follows: First, we explore conventional methods for attaining a sustainable competitive advantage and their significance in global markets. Then, we analyze the spatial layout of activity systems. We also evaluate key factors of a configural advantage-market presence and position, strategic flexibility, and resource deployment speed before summarizing the implications on international marketing strategy.

Traditional Approaches To Building A Sustainable Competitive Advantage

The conventional methods of gaining a competitive edge involve surpassing competitors by offering a cheaper product or service or by standing out through differentiation. These advantages can be directed towards a broad market or a specific segment. It is worth noting that these approaches are not mutually exclusive. Having a distinct advantage does not mean ignoring costs, and implementing cost leadership does not mean lacking

differentiation. In fact, there are companies that excel in both cost leadership and differentiating their offerings, which is also known as "playing the spread" (Day 1990).

Recently, there has been a shift in focus towards the firm's assets or resource endowments that give it an advantage and help it build a strong position in the market (Rumelt, Schendel, and Teece 1991). According to Grant (1991), a firm must possess unique assets and capabilities to establish and maintain a competitive position. These capabilities should allow the firm to provide superior value to customers or deliver value in a more cost-effective way compared to competitors (Prahalad and Hamel 1990). Moreover, these capabilities should be rare, not easily replaceable, and difficult for competitors to imitate; otherwise, they will not remain distinctive (Barney 1991).

The foundation of a firm's position in the marketplace lies in its distinctive capabilities. When considering if these capabilities can be transferred to international markets to give the firm a sustainable competitive advantage, two important factors must be taken into account. The first is whether the targeted markets have unique customer needs and interests, competitors, and market infrastructure, and are separated by economic, political, and cultural barriers. These distinct aspects may require the firm to adapt its position and develop distinctive capabilities to meet specific local demands. The second factor relates to the location-specificity of assets and capabilities. For instance, production techniques or processes may need to be tailored to fit a particular cultural environment with specific labor or management skills. Moreover, channel bonding processes may need customization to suit distribution systems where channel relationships are based on trust and commitment.

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Limited direct transfer of capabilities is possible if a firm's distinctive capabilities are based on unique location-specific skills and knowledge. However, management processes or systems can still be transferred to some extent. For the firm to effectively leverage its distinctive capabilities and intangible assets, it needs to establish mechanisms that promote organizational learning and knowledge transfer across markets (Hall 1993). As international markets become more connected and integrated regionally or globally, the development of such learning mechanisms becomes crucial for coordinating spatially diverse positions and maximizing resource utilization to gain a competitive advantage on a global scale.

Leveraging Positional Advantage In International Markets

When a firm enters international markets for the first time, it typically tries to utilize its domestic advantage based on its assets and unique capabilities. These advantages are determined by customer needs and competitors in the domestic market. The challenge lies in leveraging these advantages in various international markets (Craig and Douglas 1996). If a firm focuses on the same market segment and adopts the same positioning globally, such as Benneton and Nike, leveraging these advantages may not be difficult. Conversely, if a firm operates in industries that are globally integrated, like aircraft, industrial electronics, or specialty chemicals, supplying and servicing customers worldwide becomes a crucial customer requirement. However, if markets are divided and customer needs differ significantly from one market to another, it becomes much more complex to gain a configural advantage.

Direct Leveraging of Positional Advantage

When firms aim to target a global market segment, they can effectively utilize the same capabilities and skills worldwide. An example of this is Godiva chocolates, which are

positioned as luxury chocolates for consumers internationally. The sophisticated image is projected through elaborate gold packaging adorned with bows, as well as full-page color advertisements in upscale magazines. This image is further solidified by distributing the chocolates in small specialty shops or boutiques within high-end department stores globally. Substantial benefits are obtained by leveraging the firm’s international advantage, especially in cases where establishing a unique global identity for the corporate brand or product is a crucial element of the firm’s competitive strategy (see Figure 1, Panel A).

If a firm operates in a globally or regionally integrated market where customer needs and interests are the same worldwide, it will usually have to compete at a global level to achieve success. This can be seen in industries like aircraft, industrial electronics, and business computers. For instance, Boeing and Airbus both compete globally in the development of planes for customers around the world. Similarly, companies like Hilton and Sheraton have achieved success in targeting the growing market for international business travel by having a vast network of hotels worldwide. This allows them to offer a consistent and reliable standard of service and comfort for business travelers, regardless of whether they are in Uzbekistan or Madagascar.

Firms often compete in markets that are spatially dispersed and interconnected to varying degrees. These markets have different customer needs, competition dynamics, and market infrastructure. As a result, a firm must adapt its domestic advantage to each market in order to succeed (see Figure 2). For instance, Procter & Gamble had to make adjustments to its detergent products, positioning, and even create new products to accommodate variations in washing habits,

water conditions, and use of washing machines across different regions. Ariel, initially developed in Europe as an eco-friendly low-temperature detergent powder, was marketed as a presoak in India and as Cheer, an all-purpose detergent, in the United States. Furthermore, differences in local resource cost and availability may also indicate the need for tailoring the competitive position and value provided to customers in each market.

When a company changes its advantageous position in dispersed markets, it must establish the capability to support that position locally. This often involves utilizing location-specific assets and resources to create local capabilities and operational systems for maintaining its position. In certain instances, the company may duplicate a unique activity system (such as a new product development or brand management system) in another market. An example of this is Procter ; Gamble successfully replicating its distinctive brand management and mass merchandising system in multiple countries. This demonstrates that the company has also had to develop the ability to manage the deployment of its unique skills, assets, and capabilities across markets and transfer knowledge between them.

When it comes to certain situations, the company must build specific abilities that are suitable for particular market circumstances. A prime example of this is the need to establish trustworthy channel relationships in Japan. The company must develop capabilities that are specifically tailored to the unique conditions of this market, but these abilities cannot be easily applied to other markets. For instance, Smith, Klein ; French had to make a significant investment in creating a robust network of personal connections with wholesalers in Japan in order to successfully enter the market.

Other companies will

use local expertise and resources to maximize their unique competitive advantages, while adjusting their strategies to fit the local market conditions. An example of this is seen in volume discount retailers such as Wal-Mart and Kmart, whose primary strength lies in their operational effectiveness. Despite facing initial challenges, these companies are successfully implementing their operational and managerial systems in European and Asian countries. They are also modifying their product offerings and other elements of their retail concept to cater to the preferences of local consumers.

Designing The Spatial Configuration Of Activity Systems In International Markets

The arrangement of a company's activity systems plays a crucial role in gaining configural advantage. It is important to strategically position different activities in the value chain to benefit from location-specific resources and provide better customer value than competitors. Creating links between competitive positions and capabilities in each market allows for strategic flexibility, learning, and generating synergies across markets, strengthening the firm's global competitiveness (Malnight 1996). The extent of market integration is a key factor in deciding how activities should be spatially organized.

Integration at various levels is occurring in international markets, as noted by researchers (Bettis and Hitt 1995; Dicken 1998; Dunning 1998). At a macroeconomic level, economies of different countries are becoming increasingly interconnected, especially within regional trading blocs. This is evidenced by cross-border movements of goods and services and the growth of multinational networks that span across national boundaries. Additionally, factors such as air traffic, mail flows, rising tourism and business travel, and migration of people contribute to the integration process (Douglas and Craig 1996). The proximity between markets plays a significant role, as closer

markets are more likely to be integrated compared to distant ones.

Advancements in communications technology, satellite links, company intranets, the Internet, and physical communication networks have led to increased interlinking and integration of market infrastructures. The expansion of distribution networks regionally at both wholesale and retail levels, as well as the global expansion of service organizations like advertising agencies, research agencies, and financial institutions, further strengthen market integration.

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